On October 26, the Department of Education of Hubei Province issued the Notice on Announcement of Selection Results of Digital Campus Application Scenarios. Four digital campus application scenarios, including "Learning in HUST" smart teaching environment, "A Form" platform, HUST on WeChat, and the integrated online and offline smart service system were awarded outstanding cases.
The "Learning in HUST" smart teaching environment has carried out all-round and systematic innovation from the dimensions of teaching support system, teaching method, teaching management, and application training, which has promoted the deep integration of information technology and education. The systematic smart teaching environment effectively supports education reform and intelligent "teaching, learning, management, and evaluation". In this environment, it has six application scenarios with ten types of smart classrooms and ubiquitous learning spaces, which satisfies multi-disciplinary personalized teaching needs. HUST builds a smart teaching environment that integrates online and offline education, and provides a new teaching model of personalized learning, communication & interaction, inspiring inquiry and data support to create a new normal for digital learning.
The "A Form" platform mainly solves typical problems frequently fed back by teachers such as scattered, inaccurate and inconsistent university data and forms to be filled repeatedly. As a core system, the platform sorts out and approves basic data through form filling, data management, data sharing and exchange, and standardizes the collection, review, and update of basic data of faculty. With the help of this platform, when teachers and students fill in the basic information, they only need to fill in the information once, which can be shared and reused only after multiple levels of review. After that, the platform will automatically fill in the repeated information next time. Since "A Form" platform was launched at the end of 2018, it has been operated in 20 schools with good results, including the School of Mechanical Science & Engineering, the School of Computer Science & Technology, and the College of Life Science & Technology. The platform integrates the data needs of multiple functional departments and application departments of the university. At present, it has integrated over 70 data items in five categories: teaching, scientific research, papers, personnel and public welfare with nearly 3,000 fields. Meanwhile, it provides services for more than 2,800 faculty and staff, manages 289,000 data records of various types, and realizes basic data standardization, data collection normalization, and data maintenance centralization.
The university's mobile information portal - HUST on WeChat covers scenarios such as scientific research, teaching, learning, life, medical care, finance, office, which can provide services such as Application Center, Message Center, Campus News, Notice & Announcement, Documents of Schools, OA System, Online Service Hall, Smart Q&A System, Campus Map. Since its setup on August 18, 2017, the portal, which boasts over 200 integrated service applications, and over 300 online business processes, has had the current cumulative number of users of over 200,000 and the total number of effective users of over 84,000. Besides, its average annual push message reaches more than 40 million, providing teachers and students with personalized and convenient "one-stop" smart campus mobile services.
The online "one-stop" service hall and the offline "one-stop" comprehensive service platform -Teacher and Student Service Center, have built a smart service system. The online service hall realizes "one-stop" processing of service approvals through the unified portal of the university's service processes; while the Teacher and Student Service Center adopts methods such as continuous platform construction, online and offline collaboration, normalization of process reengineering, standardization of assessment and evaluation, institutionalization of item handling, and integration of equipment functions, to promote multi-departmental joint audits to shorten the handling process and time, and increase one-time closing rate. At present, the online service hall has a total of 305 online processes, involving 25 secondary units and serving a total of 311,800 teachers and students. After the service hall is put into use, the average service satisfaction score is 4.909 (out of 5 points), and the total number of process transfers is 1.38 million. The Teacher and Student Service Center, which handles 208 offline matters has so far handled over 700,000 matters for teachers and students, with a service satisfaction rate of nearly 100%. The 24-hour self-service area of the Center, offering all-weather services, provides 21 self-services for teachers and students, and introduces convenient services such as self-service train ticket collection, self-service ID card collection, and Wuhan municipal self-service machine. The integrated online and offline smart service system has obviously improved campus management and service levels, and laid a solid foundation for informatization to boost the HUST's Double First-Class initiative.
In recent years, HUST has attached great importance to informatization: HUST has continuously improved the system and mechanism, ensured funding, and strengthened team building. During the 13th Five-Year Plan period, the university focused on the construction of the "Ten Ones" project, which significantly enhanced teachers and students' sense of gain, happiness, and security in terms of informatization.
